All Systems Operational

About This Site

Welcome to Recorded Future's status page. Visit support.recordedfuture.com for further help and support.

The Recorded Future Team

User Interface ? Operational
API ? Operational
Alerts ? Operational
Collection and Processing ? Operational
Support Site ? Operational
Company homepage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2017

No incidents reported today.

Jun 27, 2017

No incidents reported.

Jun 26, 2017

No incidents reported.

Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017
Resolved - Customers,

The issue causing slow UI response times has been resolved. System performance and response times are back to normal.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris
Jun 22, 15:05 EDT
Investigating - Dear Customer,

Some users are currently experiencing sporadic, slow response times in the Recorded Future UI. Our engineers are working to resolve this problem as quickly as possible. We will update soon with an anticipated time of resolution.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris

Chris Holden
Director of Intelligence Services
Recorded Future
Jun 22, 14:07 EDT
Jun 21, 2017

No incidents reported.

Jun 20, 2017
Dear Customer,

Alerts scheduled for this morning between 5:30-6:30am EST were not run due to an outage in our alerting infrastructure. Both email alerts and in-app notifications were affected.

While alerts did not fire, data was collected and processed as normal. Information matching alert rules missed this morning will be captured the next time the alert runs, meaning, if your alert is scheduled to run at 6am EST, then you can expect missed information to appear in tomorrow's 6am alert. Users can also check for new content of interest by querying directly in the UI.

We have resolved this issue and all systems are now operating normally. Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris

Chris Holden
Director of Intelligence Services
Recorded Future
Jun 20, 09:10 EDT
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.