All Systems Operational

About This Site

Welcome to Recorded Future's status page.

User Interface ? Operational
API Operational
Alerts Operational
Collection and Processing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2016

No incidents reported today.

Dec 7, 2016
Resolved - Customers,

Our team has resolved the issue causing alerts to be delayed. Alert processing and delivery is now back to normal.

You can contact our support team at support@recordedfuture.com to discuss this issue or any other questions you may have regarding our services.

Thanks,
Chris
Director of Customer Success
Recorded Future
Dec 7, 09:19 EST
Identified - Dear Customer,

There is currently a delay in delivery of alerts from Recorded Future. This affects both email and in-app alerts.

We are actively working to resolve this issue and estimate a resolution in the next 90 minutes. We will update you with more information and any changes to the estimated time to resolution as we progress in resolving the alert delay.

Please note that other systems including Recorded Future via https://recordedfuture.com/live are unaffected. We will follow up when the system is back to normal, but please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris Holden
Director of Customer Success
Dec 7, 07:29 EST
Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016
Completed - Dear Customer, the system maintenance is finished.

Best regards

// Petter Eriksson
Nov 29, 04:36 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 04:15 EST
Scheduled - Dear Customer, we will be doing a fast reboot of our index at 4.15 EST today. We expect this to take between 5 to 15 minutes.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Best regards

Petter Eriksson, VP Engineering
Nov 29, 02:51 EST
Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016
Completed - Dear customer, the maintenance work has been completed. We apologize for the extra delay.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Best regards

// Petter Eriksson
Nov 24, 07:15 EST
Verifying - Dear Customer,

The Collection process and Alerts are now running. There is a delay of about 1 hour before we are fully back to normal. ETA for completion is 7.30 AM EST. We are currently verifying the whole system.

Best regards

// Petter Eriksson
Nov 24, 06:25 EST
Update - Dear Customer,

The maintenance work is in progress. New ETA is 6 AM EST.

Best regards
// Petter
Nov 24, 05:45 EST
Update - Dear Customer,

We are still in progress but are facing about 1 hour delay. The UI and API will open up shortly, but new data is still in waiting mode for about 1 hour.

Best regards

// Petter VP Engineering
Nov 24, 04:29 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 03:00 EST
Scheduled - Dear Customer,

Recorded Future will be undergoing system maintenance from 3am-4am EST on Thursday, November 24. During that time, our web application and API will be unavailable and alerts will be delayed.

Collection of new content will continue as normal, and alert rules scheduled to run during the planned downtime will be queued and run when we restart the system.

We will update the status page at status.recordedfuture.com as maintenance progresses. Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris

PS - We hope all of you in the US enjoy a delicious Thanksgiving!

Chris Holden
Director of Customer Success
Recorded Future
Nov 22, 20:27 EST