Slow System Response Time

Incident Report for Recorded Future

Resolved

Customers,

The issue causing slow UI and API response times is resolved. System performance and response times are back to normal.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris

Posted Apr 18, 2017 - 16:04 EDT

Investigating

Dear Customer,

We are currently seeing slow response times in the UI and API. Our engineers are currently assessing the issue and working to resolve it as quickly as possible. We will update you with more information about an anticipated time to resolution as soon as possible.

Please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris

Chris Holden
Director of Intelligence Services
Recorded Future

Posted Apr 18, 2017 - 15:31 EDT