Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2020 - 03:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted May 29, 2020 - 03:10 EDT
Update
Dear Client,
We have decided to schedule this maintenance a day earlier than initially communicated, to minimize impact to the Recorded Future user community. The new maintenance window is Sunday, May 31st from 3am - 7am EDT.
Please contact our support team at support@recordedfuture.com, or your Intelligence Services Consultant if you have any questions.
Regards, Recorded Future Platform Operations
Posted May 22, 2020 - 10:12 EDT
Scheduled
Dear Client,
From the hours of 3 to 7 am EDT on June 1st, we will be upgrading our search and analytics engine in the Recorded Future platform to improve overall performance.
Although we don't expect downtime for the full four hour window, there may be small pockets of downtime within our user interface (~30 minutes), and analysis processing (~2 hours). The latter may result in delayed alerts, delayed references, and slower list imports during the window.
Please contact our support team at support@recordedfuture.com, or your Intelligence Services Consultant if you have any questions.
Regards, Recorded Future Platform Operations
Posted May 18, 2020 - 09:51 EDT
This scheduled maintenance affected: User Interface, API, Alerts, Collection and Processing, Mobile app, and Browser Extension.