Delayed Alert Delivery (March 10, 2019)

Incident Report for Recorded Future

Resolved

Dear Customer,

Some Recorded Future alerts were not delivered as expected on Sunday due to an error related to Daylight Savings Time. We are implementing a fix to prevent this from happening with future time changes.

Please note that the content from those alerts was included in the next set of alerts sent out.

Please contact your Intelligence Services Consultant or our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris Holden
VP of Intelligence Services
Recorded Future

Posted Mar 11, 2019 - 12:56 EDT

This incident affected: Alerts.