Data Processing and Alerts Delayed - Feb 9 from 5:50pm-8:20pm EST
Incident Report for Recorded Future
Resolved
Dear Customer,

Recorded Future experienced a delay in our content collection and analysis processes between 5:50pm EST and 8:20pm EST. New content was not processed during that timeframe and delivery of alerts was delayed.

The issue is resolved and our processing queue is back to normal. While alert delivery from this timeframe may have been delayed, we do not anticipate any data loss from this issue.

Again, all Recorded Future systems are now running normally, but please contact our support team at support@recordedfuture.com if you have any questions or concerns.

Thank you,
Chris

Chris Holden
Director, Intelligence Services
Recorded Future
Posted Feb 09, 2017 - 21:12 EST
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