The platform has remained stable, with optimal response times and loading speeds for our API and UI. We have marked this incident as resolved, but please contact our support team at support@recordedfuture.com if you have any questions or concerns.
Regards, Recorded Future Platform Operations
Posted Feb 11, 2021 - 16:49 EST
Monitoring
Dear Client,
We have seen significant improvement in UI/API loading speeds and response time in the last half hour or so. Root cause of the issue is still under investigation at the moment, and we are monitoring the system for any setbacks. We'll continue to provide updates till the incident is resolved, but please contact our support team at support@recordedfuture.com if you have any questions or concerns.
Regards, Recorded Future Platform Operations
Posted Feb 11, 2021 - 15:08 EST
Investigating
Dear Client,
We are currently seeing slow response times in the UI and API. Our engineers are working to identify and resolve this as quickly as possible.
We will update you with an estimated return to normal response times as soon as possible, but please contact our support team at support@recordedfuture.com if you have any questions or concerns.