Regards, Recorded Future Platform Operations
Jun 26, 09:35 EDT
Investigating -
Dear Customer,
We are experiencing performance issues with our Browser Extension and our engineers are currently working to resolve this problem as quickly as possible.
We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard degraded performance have been resolved. System performance and response times are back to normal.
Regards, Recorded Future Platform Operations
Jun 23, 23:06 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 23, 22:40 EDT
Investigating -
Dear Recorded Future Customers,
We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard are both currently experiencing degraded performance. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience. We will continue to provide updates as more information becomes available.
Jun 23, 19:36 EDT