We are pleased to inform you that the service disruption affecting the Recorded Future application portal has been resolved. All systems are now operating normally.
If you have any remaining questions or continue to experience issues, please contact our support team at support@recordedfuture.com.
Regards, Recorded Future Platform Operations
Posted May 08, 2026 - 04:17 EDT
Monitoring
Dear Customer,
Our product operations team has now implemented measures to restore the platform availability. We will continue to monitor this to ensure optimal operations. We thank you for your patience. Please contact our support team at support@recordedfuture.com if you have any questions.
Regards, Recorded Future Platform Operations
Posted May 07, 2026 - 21:56 EDT
Update
Dear Customer,
We are currently experiencing a service disruption with the Recorded Future application portal due to an AWS outage. Our product operations team is aware and will restore accessibility to an optimal service level as soon as the related ASW issues are addressed.
We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.
Regards, Recorded Future Platform Operations
Posted May 07, 2026 - 21:11 EDT
Identified
We are currently experiencing a service disruption with the Recorded Future application portal. Our product operations team have identified the cause are actively working on restoring accessibility to an optimal level of service.
We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.
Regards, Recorded Future Platform Operations
Posted May 07, 2026 - 20:47 EDT
This incident affected: User Interface, Alerts, API, Attack Surface Intelligence, Recorded Future AI, and Mobile application.