AI Insights Degradation in Service

Incident Report for Recorded Future

Resolved

Dear Client,

The Recorded Future team has resolved the recent system issue with the Recorded Future’s AI Insights, which we described in our recent system issue alert email.

We have identified the core cause of this problem and are currently working on a resolution to prevent this from happening again.

You can contact our support team at support@recordedfuture.com to discuss this issue or any other questions you may have regarding our products. We're always here to help.

Regards,
Recorded Future Platform Operations

Posted Aug 24, 2024 - 09:20 UTC

Investigating

We are currently experiencing inconsistent response data pertaining to Recorded Future’s AI Insights, which may result in errors or inaccurate replies. We are working to resolve this problem as soon as possible.

Posted Aug 23, 2024 - 23:52 UTC

This incident affected: Collection and Processing.